ASIAPOWER OFFICE TIMING: 10.00 AM TO 6.30 PM (MONDAY TO SATURDAY)
Qualifications:
-A Graduate / Diploma in Hospitality Management.
-Minimum (3) years of experience working as a Janitorial Supervisor in any 4 or 5 star Hotel
-The applicant must be ideally qualified and trained and made previous experiences in a similar position, preferable in hospitality industry.
-Fluent in speaking and writing in English.
-Good problem solving skills and ability to develop conceptual alternatives
-A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
-Proven Supervisory skills and Strong morals and ethics, along with a commitment to staff privacy.
Job Summary:
The External Cleaning Supervisor will be responsible for the supervision of all cleaning tasks and activities included in the scope of work and as per the approved standard operational procedures.
Key Accountabilities
-Maintain smooth and efficient running of the service activities with ensuring that all the policies and procedures are followed and implemented.
-Ensure all spaces daily are meeting the cleaning quality standards.
-Handles all customer service requests and inquiries in a courteous and efficient manner, following through to make sure services are delivered satisfactorily.
-Ensure that staff are coached and trained to perform their duties effectively.
-Ensure that attendance registers are completed daily and in accordance with statutory regulations.
-Perform an inventory for cleaning materials and supplies on daily basis.
-Ensure that adequate supplies of cleaning materials are available.
-Ensure all equipment is in good condition and functional on daily basis.
-Ensures all high company standards have been implemented.
-Abides by, enforces and participates in the implementation and on-going oversight of safety standards and regulations.
-Conducts quality inspections for the areas of responsibility.
-Facilitates training activities in accordance with established departmental objectives.
-Scheduling the team duty in corresponds with expected business volume.