ASIAPOWER OFFICE TIMING: 10.00 AM TO 5.00 PM (MON TO SAT)
Main Purpose of the Job
IT Technicians diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems. IT Technician responsibilities include installing and configuring computer hardware and being the primary point of contact for IT support within a company.
Main Competencies required for the Position
-Proven experience as IT Technician or relevant position
-Excellent diagnostic and problem solving skills
-Excellent communication ability
-Outstanding organizational and time-management skills
-In depth understanding of diverse computer systems and networks
-Good knowledge of internet security and data privacy principles
-Degree in Computer Science, engineering or relevant field
Main Duties / Responsibilities
-Installing and configuring hardware and software components to ensure usability.
-Troubleshooting hardware and software issues.
-Ensuring electrical safety standards are met.
-Repairing or replacing damaged hardware.
-Upgrading the entire system to enable compatible software on all computers.
-Installing and upgrading anti-virus software to ensure security at the user level.
-Performing tests and evaluations on new software and hardware.
-Providing support to users and being the first point of contact for error reporting.
-Establishing good relationships with all departments and colleagues.
-Conducting daily backup operations.
-Managing technical documentation.
Minimum qualifications / educational levels required for this position
Bachelor's degree in Computer Science or related field.
What minimum experience is required for this position
Minimum 3 years experience in computer networks and systems maintenance.
Selection Criteria
Certification as IT Technician will be an advantage (e.g. CompTIA A , Microsoft Certified IT Professional)
Special Conditions
-Maintain acceptable standards of safety and comply with Company’s Health, Safety and Environment Management System requirements.
-Take reasonable care of own health and safety and that of others in the workplace.
-Follow and maintain Company standards of Quality in accordance with Company Quality System requirements
-May be required to use power and/or hand tools needed to complete jobs within specifications.
-Normal shift is 8-12 hours.