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OFFICE TIMING: 10.00 AM TO 5.00 PM (MON TO SAT)
JOB PURPOSE
The role holder will be responsible for the close supervision of contractors’ work performance on site and in-house emergency teams (pipe fitters, laborers). The role holder will also be responsible for the daily reporting to the immediate supervisor of on site work progress and updates.
Key Responsibilities:
-Responds to customers complaints
-Supervises the implementation of emergency works performed by in house resources or contractors
-Investigates site of water customer complaint and pipeline emergency cases
-Ensures that the pipeline works including reinstatement of roads/pavements are carried out as per the specifications and requirements
-Follows-up on issued contract work requests (CWR) to the contractors
-Updates inspection sheet for the material used in the site after completing the work
-Prepares shutoff request and co-ordinates with Operation Section for shut off
-Prepares main laying notification for any change in water networks, and co-ordinate with GIS surveyors for updating
-Checks the pressure for water complaints
-Notifies contractors of any code violations with written compliance report at the time of inspection
-Ensure correction of violations are made and takes appropriate action to insure compliance
-Inspects Maintenance and emergency materials used on the site and ensures the quality is as per guidelines set
-Inspects construction work for which specific permits are required
-Issues copies of drawings as and when requested
-Collects site details as per specific instructions for cost estimate and any other development work purposes
-Monitors performance of the team on site and contractors
-Attends weekly meetings to keep current on applicable codes and code changes
-Checks the facilities location and owner information
-Attends weekly meetings to keep current on applicable codes and code changes
-Manages the overall maintenance and appearance of the site
-Follows-up on the issuing of any required permit for the site operations
-Submits periodic reports to the supervisor on complaints, violations and any other site related issues
-Performs other related duties as needed upon request by the immediate Supervisor
Self Management Responsibilities:
-Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
-Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended
-Keeps a breast of professional developments, new techniques and current issues through continued education and professional growth
Educational and Technical Qualifications/ Certifications:
Technical Diploma/ ITI or equivalent
Years and Nature of Experience:
More than 6 years in a similar role